Return Policy for New Furniture

At Re Fineries Furniture Co., we want you to love the new furniture you purchase from us. If you are not fully satisfied, please review the return guidelines below.

đŸ“Ļ Eligibility for Returns

You may return new, unused furniture within 7 days of delivery or pickup if:

  • The item is in its original condition.
  • It has not been assembled, used, or damaged.
  • All packaging, hardware, and components are included.

đŸšĢ Non-Returnable Items

  • Clearance or final-sale items.
  • Furniture that has been used, assembled, altered, or damaged after delivery.
  • Custom-ordered or personalized items.

🔄 Return Process

To start a return, contact us at info@refineriesfurnitureco.com within the 7-day window. Once approved:

  • Items must be dropped off or scheduled for pickup.
  • Return shipping and delivery fees are the responsibility of the customer.
  • Original delivery fees are non-refundable.

đŸ’ŗ Refunds

  • Refunds are issued to the original payment method after inspection.
  • A 10–20% restocking fee may apply depending on the item.

⚠ī¸ Damaged or Defective Items

If your furniture arrives damaged or defective, please notify us within 48 hours with clear photos. We will repair, replace, or refund as appropriate.

Have questions about a potential return?

Contact Support